HVAC Operations Manager

The HVAC Operations Manager at ProFlo A/C, Heating & Plumbing will primarily focus on managing the field operations of our HVAC service team, ensuring that the technicians are supported in delivering exceptional HVAC Services. The role requires strong leadership skills along with technical expertise and excellent customer service. The ideal candidate will drive the team's performance in the field, ensure that the services meet industry standards, and exceed customer expectations. 

With other 20 years of experience in the industry, ProFlo has built a reputation of excellence and reliability in providing top-notch HVAC & Plumbing services. We are dedicated to creating a supportive and rewarding workplace where our technicians can succeed. If you're looking for a career in a stable company with opportunities for growth, consider applying today. 

Responsibilities:  

• Team Management: Lead, mentor and develop a team of HVAC technicians. Provide support and guidance to ensure they operate at peak performance and adhere to company standards.  

• Technical Support: Provide hands-on technical support to field technicians, assisting with complex service issues and repairs as needed. 

• Performance Monitoring: Evaluate technicians' performance. Implement regular training to enhance technical skills and quality of work. 

• Job Coordination: Oversee service calls to ensure efficient and timely responses to customers   

• Safety Compliance: Ensure that all technicians comply with safety regulations, codes and standards while completing jobs 

• Reporting: Maintain accurate records of field activities, service request, and project statuses  

Qualifications: 

• 5+ years of HVAC field experience with proven strong technical knowledge of HVAC systems 

• Excellent leadership, interpersonal, and communication skills  

• Ability to work efficiently in a high volume and sales driven environment  

• Strong problem solving and customer service skills  

Physical Demands: 

• Stand/Sit: Must be able to remain in stationary position 50% of the time. 

• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run 

• May be required to drive and sit for long periods of time 

• Must be able to maneuver up to 75 lb. by lifting, carrying, pushing or pulling. 

• May be required to work in outdoor weather conditions. 

The average starting rate for this opportunity ranges from $90K-$120k/Annually. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.  

We are an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.